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Customer feedback

Your concern is important to us

We regret to hear that you were not satisfied with your experience at Dortmund Airport.

Please tell us about the event that has led to your complaint, including where and when it occurred. You may also add additional documents (tickets, receipts, etc.)

The customer-service team at Dortmund Airport will handle all feedback individually and respond professionally as soon as possible. Please help us by providing a description of the issue along with the most important relevant information.

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Privacy policy
Further information on the handling of personal data can be found in our privacy policy.

You can easily object to the processing of your personal data by sending an e-mail to or to the contact details provided in the imprint. Additional information can also be found in our privacy policy.